CloudSigma would like to inform you that the network connection to our Perth cloud has been restored and the WebApp should be accessible.
Please accept our sincere apologies for any inconvenience caused.
Posted Aug 25, 2021 - 12:35 UTC
Update
CloudSigma would like to let you know that currently, we experience packet loss to our Perth cloud location. Packet loss is observed in the connection from certain points of the world to the cloud.
IMPACT: Due to the nature of the issue, some of our customers might be unable to reach their servers or the WebApp from the international peering. The issue is escalated to our Operations team and they are working on solving the problem.
Please accept our sincere apologies for any inconvenience caused.
Posted Aug 25, 2021 - 12:14 UTC
Investigating
The Perth cloud location is currently experiencing network issues and the WebApp is unreachable.
Our administrators are investigating and we will provide updates about the situation shortly.