CloudSigma would like to inform you that the planned maintenance of our chat service provider was successfully completed. The actual works took 1 hour in total.
IMPACT:
During the one-hour maintenance window, the chat service was not available for about 45 minutes. Any ongoing chats were disconnected for both agents and visitors.
Posted Apr 18, 2021 - 03:09 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 18, 2021 - 02:01 UTC
Scheduled
CloudSigma would like to inform you that our chat service provider is going to perform critical maintenance, which will impact performance for Chat and Messaging. The actual works are planned to take 1 hour in total.
IMPACT: During the one-hour maintenance window, the chat service will not be available for about 45 minutes. Any ongoing chats will be disconnected for both agents and visitors.
In case you need our immediate assistance, during the above mentioned maintenance, please email us at support@cloudsigma.com.